CASE STUDY
Florida Association for Behavior Analysis (FABA) Annual Conference
FABA is one of the largest behavior analysis conferences in the United States, serving thousands of professionals each year. Before OkWhen, the conference director was juggling multiple platforms for vendors, abstracts, room layouts, and continuing education follow‑up, creating complexity and stress. With OkWhen, FABA now runs abstract management, scheduling, AV/production, sponsorships, hybrid delivery, and CE tracking in a single, integrated system.
“OkWhen has allowed me to enjoy being a conference director again. Their platform and production team feel like a professional village that knows our association, our board, and our preferences, and they make it as simple as drag and drop to keep a complex event organized.”
Nikki Dickens
Conference Director
Florida Association for Behavior Analysis
VIDEO TESTIMONIAL
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Key Outcomes:
Consolidated call for papers, abstract review, and association‑specific policies in one configurable workflow.
Simplified session scheduling with drag‑and‑drop tools and automatic conflict detection for rooms and presenters.
Delivered large hybrid events with on‑site AV and production that feels dedicated to FABA.
Improved attendee satisfaction and CE follow‑up with responsive support and certificate tracking.
Streamlined sponsorship management and real‑time schedule publishing for attendees.
FABA - Full Case Study
How FABA Simplified a Large Hybrid ABA Conference With OkWhen
About FABA
The Florida Association for Behavior Analysis (FABA) hosts one of the largest behavior analysis conferences in the country, bringing together practitioners, researchers, and students for multi‑day continuing education and networking. The event includes a substantial number of sessions, vendors, and attendees who rely on accurate scheduling and CE tracking.
The Challenge: Fragmented Tools and Complex Logistics
After more than a decade of planning conferences, the FABA conference director was managing the event through multiple platforms and manual processes. Key pain points included:
Running calls for papers and abstract management across disconnected systems.
Mapping physical space and organizing vendors without a unified tool.
Coordinating a large on-site program with extensive AV and production needs.
Tracking continuing education, certificates of attendance, and follow up questions.
Keeping sponsors, attendees, and internal stakeholders aligned on up-to-date schedules.
The Solution: One Integrated Conference Management Platform
FABA implemented OkWhen as the central platform and production partner for its annual conference. The association now relies on OkWhen for:
Abstract Management and Association Policies: FABA configures the call for papers and abstract workflows directly inside OkWhen, including any association‑specific policies. The process clearly communicates expectations to prospective presenters and standardizes how submissions are handled.
Drag‑and‑Drop Scheduling With Conflict Detection: The scheduling interface allows the conference director to assign sessions to rooms and time slots using intuitive drag‑and‑drop tools. The system automatically flags double‑booked presenters and overlapping rooms, preventing conflicts before the schedule goes live.
On‑Site AV and Production Support: OkWhen’s AV and production team manages the technical delivery for a large, multi‑room event. The team is familiar with FABA’s association, board, preferences, and room setups, creating the experience of having a dedicated professional village focused solely on the conference.
Hybrid Events and CE Follow-Up: After starting with OkWhen during the virtual conference period, FABA expanded to hybrid events. Attendees report feeling connected to the broader professional community regardless of format. OkWhen’s support team also handles continuing education follow‑up with responsiveness that reflects well on the association.
Sponsorship Management and Real‑Time Schedules: Sponsorship products such as items like t‑shirt sponsorships, can be easily added and managed within the platform. Once the schedule is published, attendees can see it immediately, without waiting on separate documents or spreadsheets.
The Results
Since adopting OkWhen, FABA has:
Replaced multiple platforms with a single conference management system.
Reduced scheduling errors through automatic conflict detection and drag-and-drop control.
Improved the experience for attendees seeking CE clarification and certificates.
Increased conference attendance over time while maintaining organization and quality.
Made it easier for the conference director to manage a large, hybrid event and continue enjoying the role.
Client Testimonial
“OkWhen has allowed me to enjoy being a conference director again. We went from juggling multiple platforms for abstracts, vendors, and scheduling to using one system that reflects our association’s policies and preferences. The production team makes it feel like we are their only client, and the drag‑and‑drop scheduler, CE support, and sponsorship tools have made it so much easier to keep a complex conference organized.”
Nikki Dickens - Conference Director | Florida Association for Behavior Analysis
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