Meet The Team

The Team Behind Every Seamless Event

OkWhen is more than a platform. OkWhen is a team of seasoned event professionals, AV specialists, and creative strategists dedicated to delivering exceptional results for every client, every time.

People.

Process.

Performance.

Perfection.

Meet our team

Meet the Visionaries Behind Our Success

Every member of our team plays a vital role in transforming complex conferences into smooth, scalable, and profitable experiences. Together, we’re redefining how events are planned, produced, and remembered.

Chris Kooken

Chief Executive Officer & Co-Founder

Janet Lund

Chief People Officer & Co-Founder

Coby Lund

Chief Learning Officer & Co-Founder

Experience That Powers Every Detail

Our team brings decades of experience across event production, technology, and logistics, giving you the confidence that every moving part is handled with precision and care.

Driven by Expertise and Collaboration

From planners and project managers to AV engineers and designers, our diverse team works together to anticipate challenges, streamline execution, and elevate attendee experience.

Committed to Your

Success

We see every event as a partnership. Our goal is to help you save time, reduce stress,

and achieve measurable success through flawless execution and communication.

Passionate About Innovation

The OkWhen team is constantly innovating and building smarter tools, refining workflows, and pushing the boundaries of

what’s possible in event management.

What our clients are saying

"OkWhen has allowed me to enjoy being a conference director again; It almost makes it seem like we are an isolated client; It's just basically as simple as "drag and drop."

On the day of the event, their technology performed flawlessly. The platform was intuitive for our presenters and incredibly user-friendly for our attendees, leading to a completely smooth and engaging experience for everyone.

Kolton Sellers
Kolton Sellers
FABA Director

Our annual conference has served as a professional development opportunity for educators across the state for more than 20 years. For the past two years, we've chosen to use BehaviorLive as our conference platform. It is one of the best decisions we've made.

Inclusive Education
Inclusive Education
CEO & Founder

I’ve worked with OkWhen on both in-person and virtual events up to 3k+, and they are simply the best. Professional, organized, and incredibly fun to collaborate with, they make every event run seamlessly. Their expertise and attention to detail set them apart. I can’t recommend them highly enough!

Matt McLear
Matt McLear
Conference Director

As an event planner for over a decade, I’ve used several platforms to manage registration and online streaming. OkWhen/BehaviorLive is by far the best I’ve come across. My favorite “feature” is the customer service. The staff are ready to assist with anything I can think of, and have even developed a new software feature onsite at one of my events to help solve an event hiccup we didn’t plan for. I would recommend OkWhen/BehaviorLive to anyone planning an event, whether big or small, in person or virtual. You won’t be disappointed!

Liz Krulder
Liz Krulder
Sacramento ABA Therapy

Working with OkWhen/BehaviorLive has been an outstanding experience. They have demonstrated a true partnership approach, consistently going above and beyond to ensure our events are seamless, professional, and impactful. • Seamless Event Execution: Their team ensures events run smoothly from start to finish, handling even the most complex details with ease. • Agility with Last-Minute Changes: They understand the realities of live events and adapt quickly and professionally to last-minute adjustments without missing a beat. • Customized Virtual Platform: The OkWhen/BehaviorLive platform has been tailored to the unique needs of our meeting, offering flexibility and customization that elevated the entire attendee experience. • Sponsor Success: Our sponsors have been especially pleased with the sponsor portal and the clear, streamlined communication around sponsorship entitlements. This has enhanced their engagement and satisfaction. The ease of being able to upload their assets has also saved an incredible amount of time saving documents into folders, etc from a project management perspective and has allowed our team to focus on more. • User-Friendly for All Attendees: Even participants who typically struggle with technology found the platform incredibly easy to navigate, and encouraged them to utilize, which means more sponsor satisfaction as well. • Onsite Registration Excellence: Onsite registration was the best it has been in over 15 years—reducing wait times from 30+ minutes to less than two. This efficiency set the tone for a positive attendee experience from the moment they arrived, even those who show up minutes before a session begins, they didn’t miss a beat. Overall, OkWhen/BehaviorLive has proven themselves as true collaborators, making our events smoother, more efficient, and more impactful. I would highly recommend them to anyone looking for a reliable, innovative, and supportive AV and virtual conference partner.

Rachel Baraoski
Rachel Baraoski
Association and Events Management - ABVCC

Fantastic platform with unmatched conference planning support! The team at OkWhen/BehaviorLive has been wonderful from the first meeting through the wrap up after the conference! They are attentive, respectful, supportive, and are great communicators. They have great ideas that they execute well and provide a full service planning experience that helped our conference grow! My first experience with them was last year and have continued to use OkWhen/BehaviorLive to plan conferences and webinars.

Natalie Driscoll
Natalie Driscoll
Melmark New England

OkWhen/ BehaviorLive is an incredible platform for professional organizations. The live and on-demand learning opportunities are engaging, relevant, and easy to access. The ease of use helps our presenters be more confident and the interface makes continuing education feel seamless. I especially appreciate how well the platform supports professional growth while keeping the experience user-friendly. As a Conference Director, I have muddled through multiple abstract management systems, mobile apps, and various exhibitor mapping softwares and this is the first one that answers all of my needs in one. It’s intuitive, practical, and perfectly suited for busy professionals who need reliable tools that work the way they should. Specifically, my favorite part is that it makes scheduling and coordination straightforward and stress-free, and I love how it simplifies communication and keeps things organized. I highly recommend this company for both face-to-face events and virtual meetings. They provide modern set designs, responsive AV support, and excellent organizational tools to stay connected with sponsors and presenters. Their messaging features make it easy for organizations to host virtual events that are interactive and engaging enough to make attendees feel truly included. Overall, they are an outstanding choice for anyone in the professional community seeking quality, professionalism, and ease of use.

Nikki Dickens
Nikki Dickens
Conference Planner

This group helped us with a Regional Conference in Georgia. They were helpful, prepared, and professional. They troubleshooted issues that arose with at our conference location. The team was easy to work with and allowed us to reach a larger audience with a virtual option. We'd recommend them for sure!

Sarah Freeman
Sarah Freeman
Georgia Association for Behavior Analysis

OkWhen creates the perfect event experience for event planners and event attendees. With dynamic lighting, sets, and state of the art streaming services for a seamless attendee experience. Although their technology is next level, I would say my favorite thing about OkWhen is their team. They have a knowledgeable team who are quick to respond, engage, and problem-solve. They are boots on the ground onsite. With their team in place, I can focus on the other aspects of the events because I know the production is in great hands.

Kiel Scates
Kiel Scates
APBA Conference Planner

Our annual conference has served as a professional development opportunity for educators across the state for more than 20 years. For the past two years, we've chosen to use BehaviorLive as our conference platform. It is one of the best decisions we've made. With their leadership and expertise, we were able to successfully launch a hybrid conference for the first time! The platform handled the size and complexity of our event with ease. Sessions launched smoothly, participants found it simple to navigate, and everything worked as expected without unnecessary complications. That reliability gave us the confidence to focus on the content and the people, not the technology. Equally important, the team behind the platform was fantastic to work with. They listened carefully to our needs, responded quickly to questions, and provided solutions before challenges could turn into problems. Their professionalism made the planning and execution process stress-free. BehaviorLive helped us deliver an excellent conference experience for our attendees, and we’re grateful for their partnership.

Denise Ross
Denise Ross
Kennesaw State University

Working with OkWhen has been such a game changer for our events. I can’t say enough good things about OkWhen. Their team truly goes above and beyond. One time a sponsor requested a feature that didn’t exist on the platform, Chris and Caitlin made it happen in less than 24 hours so we wouldn’t lose the sponsor. That kind of support is rare! Mallory, their Director of Marketing, has also been incredible. She’s personally hopped on video calls with me to walk through how to make our conference website more effective for sales, step by step. And every time we’ve used their email marketing service, the team has taken our copy, made it better, implemented feedback quickly, and sent everything out on schedule. BehaviorLive truly simplifies the process of planning and executing a conference. Between their customer support, technical expertise, and genuine care for their clients’ success, I couldn’t recommend them more highly!

Daniela Galvez
Daniela Galvez
Self-SetGo Conference

We used OkWhen as the platform for our conference of 1,000 people this past year, and I couldn’t be more impressed. The software is elegant — it does everything you need it to, but is still simple and intuitive for both organizers and attendees. Their IT team is truly top-notch. When our hotel’s internet went down unexpectedly in the middle of the day, OkWhen back-up systems seamlessly kept everything running while the hotel scrambled to fix their connection. That alone was a lifesaver. On top of that, their customer support is unmatched. Having a single point person for all our needs and questions made the process smooth and stress-free. Responses were always quick, thorough, and delivered with such professionalism. The entire team was a pleasure to work with from start to finish. Overall: a reliable, user-friendly, and exceptionally well-supported conference platform.

Katherine Johnson
Katherine Johnson
Profound Autism Summit

The Puerto Rico Association for Behavior Analysis (PRABA) has hosted two hybrid (in person and virtual), bilingual conferences with the OkWhen team that include simultaneous translation. We have had an excellent experience both times and plan to use them for all of our future conferences. They are highly responsive, flexible, and efficient. Most importantly, the team always finds creative solutions to meet our needs.

Yaniz Padilla
Yaniz Padilla
Puerto Rico ABA

Avoid conference gremlins and simplify your event

Start your free 90-day trial of OkWhen’s all-in-one conference management software today and avoid the conference gremlins.

No contracts. No confusion. No gremlins.

Just everything you need in one place.

Our mission is to unite people, exchange knowledge, and empower individuals and communities. With a passionate team of experts and a commitment to excellence, we're here to help you achieve more - smarter, faster, and with greater impact.

Quick links

Services

8601 Dunwoody PL STE 348, Atlanta, GA 30350

Elevate your next conference!