CASE STUDY
Nevada Association for Behavior Analysis (NABA) Annual Conference
The Nevada Association for Behavior Analysis (NABA) partnered with OkWhen to streamline its annual conference, including CEU processing, AV, and hybrid access. Previously, CEUs took 1–2 weeks to deliver and often required manual fixes. With OkWhen, certificates are now issued within 24 hours, attendees find it exceptionally easy to participate both on‑site and remotely, and attendance has grown even when hosting in a less familiar city.
“OKWhen has streamlined all aspects of our conference scheduling. CEU processing that used to take 1–2 weeks is now completed within 24 hours, and both on‑site and virtual attendees find it exceptionally easy to participate.”
Dr. Steven Anbrow
President
Nevada Association of Behavior Analysis
VIDEO TESTIMONIAL
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Key Outcomes:
CEU processing time reduced from 1–2 weeks to within 24 hours.
CEU tracking dashboard lets attendees see credits, resolve scan issues, and access certificates instantly.
Conference attendance increased year over year, even in a new host city.
On‑site and virtual attendees report that it's exceptionally easy to attend events.
AV and streaming tailored to different venues, lighting conditions, and stage setups, with excellent feedback from virtual attendees.
NABA - Full Case Study
How the Nevada Association for Behavior Analysis Cut CEU Processing to 24 Hours With OkWhen
About NABA
The Nevada Association for Behavior Analysis (NABA) hosts an annual conference to support professional development and continuing education for behavior analysts throughout the state. As president of the association, Dr. Steven Anbrow oversees conference planning and delivery in partnership with a volunteer team.
The Challenge: Slow, Manual CEU Processing and Attendance Risk
Before using OkWhen, NABA’s main operational constraint was post‑conference CEU processing:
CEU certificates often took 1-2 weeks to send after events.
Manual processes and scan issues created errors and follow-up work.
The team was concerned about maintaining or growing attendance, particularly when hosting in a city where the conference was not regularly held.
The association needed a way to streamline CEU operations, support both in‑person and remote participation, and maintain a high standard of attendee experience.
The Solution: Full Service Support With Live CEU Tracking
NABA partnered with OkWhen as a full-service conference partner to:
Streamline CEU Processing and Tracking: OkWhen’s CEU tracking feature provides attendees with a live view of their earned credits. Participants can immediately see which CEUs they have qualified for, which sessions may require follow‑up (such as quiz answers to resolve scan inconsistencies), and their total credits for the event. Once requirements are met, certificates are delivered instantly.
Accelerate Post-Conference CEU Delivery: With OkWhen, CEU certificates that previously took 1–2 weeks to process manually are now issued within 24 hours of the conference’s conclusion, substantially reducing administrative overhead and improving the attendee experience.
Support Hybrid Attendance and Flexible Access: OkWhen’s AV and streaming services make it exceptionally easy for attendees to join events remotely when they cannot be on-site. The association has received strong feedback from both in‑person and virtual participants about how accessible and straightforward attendance has become.
Tailor AV and Streaming to Any Venue: OkWhen partners closely with each venue’s infrastructure, adapting to different locations, lighting setups, and stage configurations. Virtual attendees consistently report excellent audio and video quality across a variety of environments.
The Results
By implementing OkWhen, the Nevada Association for Behavior Analysis has:
Reduced CEU processing from 1-2 weeks to within 24 hours.
Given attendees real‑time visibility into their CEU progress and instant access to certificates.
Increased total attendance compared with the prior year, even when hosting in a new city.
Simplified remote participation, making it exceptionally easy for members to attend events virtually.
Saved substantial administrative time for the association’s leadership and volunteers.
Client Testimonial
“OkWhen has streamlined all aspects of conference scheduling, from speaker reimbursements to CEU delivery. Before using them, CEU processing took 1–2 weeks and often had issues. This year, our attendees received certificates within 24 hours and both on‑site and virtual participants found it exceptionally easy to attend. Their AV team tailors the technology to each venue and they have made our processes much more efficient.”
Dr. Steven Anbrow - President | Nevada Association of Behavior Analysis
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